Precise centres

How can I apply for a remark?

Enquiry on Results is the process by which candidates ask for one or more test modules to be remarked by experienced Examiners and Senior Clerical Markers. This request is made after the test results have been released and is designed to ensure candidate performance has been accurately assessed.

You can apply for an Enquiry on Results (EOR) procedure at your test centre within six weeks of the test date. You must pay an enquiry fee ($220), which is fully refunded if your band score improves.

Candidates are entitled to request a full remark (i.e. all modules) or a partial remark (i.e. one or more modules) of their original results. The following is needed if you want to apply for Enquiry on Results:


1. Download and complete the Enquiry on Results (EoR) Form and email it to

2. Pay the fee of $220 (payment options below).

We will start to process your application only after you have completed steps 1 & 2.

If you change you mind after you have applied/paid for an EOR, there will be a $30 administrative fee deducted from your original payment and you will receive a cheque for $190.


Important Notes: 

1. You are not required to surrender your TRF upon application. You will only have to give your TRF to us in the event that your scores change as a result of the remark.

2. Precise Solutions is not involved in this review. All EOR requests are handled entirely and independently by IDP Australia.

3. IDP Australia does not provide feedback on your EOR request, irrespective of the outcome.

4. The EOR decision is final.


Payment Options:

If you are visitng us in person, you can fill out the form and pay for your EOR application. Please note that we only accept cash at the office. Alternatively, you can pay online via one of the two following options:



Name: Precise Solutions


[If prompted] Security question: What's the name of the test centre? Answer: precise 

In the message section: Your full name as it appears in the passport 

It is important that you email us a screenshot of the completed transaction to


2. PayPal (credit card payment)

* A PayPal fee is applicable. To request an invoice, please email us at


Note: During the pandemic, the EOR processing time will be 4-5 weeks.

Precise Solutions is not involved in the remark process. We only processes applications, send them over to IDP Australia for review, and receive the outcome. As such, we are not responsible for any or all delays in this process.

Once we have received your EOR outcome, we will send you an email. If your scores change, you will receive a full refund of $220 in form of a cheque that you may pick up from our office or request that it be mailed out to your registered address. You will also receive a new TRF to reflect the change in your scores.


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