Precise centres

I am not happy with my results.

You can apply for an Enquiry on Results (EOR) procedure at your test centre within six weeks of the test date. You must pay an enquiry fee ($185), which is fully refunded if your band score improves. Note that IELTS Examiners and clerical markers follow strict assessment guidelines and are regularly monitored. The IELTS testing process has the highest quality control procedures.

Enquiry on Results is the process by which candidates ask for one or more test modules to be remarked by experienced Examiners and Senior Clerical Markers. This request is made after the test results have been released and is designed to ensure candidate performance has been accurately assessed. Please note this process does not provide information (about the marking process).

Candidates are entitled to request a full re-mark (i.e. all modules) or a partial re-mark (i.e. one or more modules) of their original results. The following is needed if you want to apply for Enquiry on Results:


1. Download and complete the Enquiry on Results (EoR) Form and email it to

2. Pay the fee ($185). Below, you will find the payment options.

3. Mail back or bring in your test report form to our office: #1300, 20 Eglinton Ave W, Toronto M4R 1K8


Please note that we will start to process your application only after you have completed all the three steps mentioned.


 Payment Options:

1. If you are bringing your Test Report Form to our office in person, you can also bring the fee. Please note that we only accept cash at the office.


2. If you are mailing your Test Report Form to our office, you can include a cheque for $185 made payable to Precise Solutions.


3. You can do an INTERAC (e-transfer) using the following detail:

Name: Precise Solutions


We have set up Autodeposit for this email but if you are propmpted for a security question, please use the follwing:

Security question: What's the name of the test centre?

Answer: precise

In the message section: Your full name as it appears in the passport

It is important that you email us and let us know when you have made the payment. Also, please include a screenshot of the completed transaction.


4. We can send you a PayPal invoice so that you can pay by credit card. Note that a small PayPal fee ($5) is applicable. If you want to take this option, please email us at


The EOR process usually takes between 3-21 days depending on circumstantial factors. Once we have received your EOR outcome, we will send you an email. We CANNOT discuss or disclose your EOR outcome by phone or email. If your scores change, you will receive a full refund of $185 in form of a cheque that you may pick up from our office or request that it be mailed out to your registered address.





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