Precise centres

I am not happy with my results.

Enquiry on Results is the process by which candidates ask for one or more test modules to be remarked by experienced Examiners and Senior Clerical Markers. This request is made after the test results have been released and is designed to ensure candidate performance has been accurately assessed.

You can apply for an Enquiry on Results (EOR) procedure at your test centre within six weeks of the test date. You must pay an enquiry fee ($185), which is fully refunded if your band score improves.

Candidates are entitled to request a full re-mark (i.e. all modules) or a partial re-mark (i.e. one or more modules) of their original results. The following is needed if you want to apply for Enquiry on Results:


1. Download and complete the Enquiry on Results (EoR) Form and email it to

2. Pay the fee ($185). Below, you will find the payment options.

Please note that we will start to process your application only after you have completed all the two steps mentioned.

If you change you mind after you have applied/paid for an EOR, there will be a $25 administrative fee deducted from your original payment and you will receive a cheque for $160.


Important Notes: 

1. As of January 2019, you are no longer required to surrender your TRF upon application. You will only have to give your TRF to us in the event that your scores change as a result of the re-mark.

2. Precise Solutions is not involved in this review. All EOR requests are handled entirely and independently by IDP Australia.

3. IDP Australia does not provide feedback on your EOR request, irrespective of the outcome.



 Payment Options:

1. If you are visitng us in person, you can fill out the form and pay for your EOR application. Please note that we only accept cash at the office. Alternatively, you can give us a cheque for $185 made payable to Precise Solutions.


2. You can do an INTERAC (e-transfer) using the following detail:

Name: Precise Solutions


We have set up Autodeposit for this email but if you are propmpted for a security question, please use the follwing:

Security question: What's the name of the test centre?

Answer: precise

In the message section: Your full name as it appears in the passport

It is important that you email us at after making the payment and include a screenshot of the completed transaction.


3. We can send you a PayPal invoice so that you can pay by credit card. Note that a small PayPal fee ($5) is applicable. If you want to take this option, please email us at


The EOR process usually takes between 2-21 days depending on circumstantial factors. Once we have received your EOR outcome, we will send you an email. If your scores change, you will receive a full refund of $185 in form of a cheque that you may pick up from our office or request that it be mailed out to your registered address. You will also receive a new TRF to reflect the change in your scores.





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